Makita 18 Volt 18V LXT Lithium-Ion Cordless Tool Batteries BL1830B NEW SEALED. Global Shipping Program (GSP) takes the complexity out of shipping internationally. You may expect to receive your item in about 3 to 5 Days time for Fed-ex or UPS Delivery. Item damaged during shipping by FedEx, now buyer wants a return. Thanks in advance, - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt The item is damaged bad enough that it can't be resold. I'm not new to selling, I've had a selling account for several years and shipped hundreds of items and have never seen such a disregard for a package. What does this price mean? I shipped an item last week via USPS. Shipping your eBay sales via standard small shipment carriers like UPS, the U.S. If items were damaged in shipping, the carriers (USPS, FedEx, or UPS) should be notified so they can research the claim - that's why carriers offer insurance. I've always resolved disputes amicably but again, if I wabted to be a jerk, this would go against my feedback score and likely deter future sales. Was: Original price US $96.96. When you’re ready to ship your eBay item, Federal Express is an option. AU $105.62. Most small package carriers including USPS ®, FedEx ®, and UPS ® only support items up to certain weights and dimensions. Item specifics. GSP does it all for you. You save: $12.60 (13% off) Price: Discounted price US $84.36. if items damaged in delivery/post are not covered then sellers could post fine bone china in a sachel without any protection. Be the first to share what you think! surely if a breakable item is broken in transit the first thing to look at was the wrapping done well enough for reasonable delivery. Auspost cannot use any of them, opened paypal case. Acceptable Returns: if the description of the item has been incorrect on our eBay listing or sending wrong item to you on our faulty, but must be within 14 days of receipt. Item specifics. thats crazy. item damaged when you get it,or lost during transhipment,pls email to us first,we provide full refund or sending a replacement. shipping: + AU $34.37 shipping. It's time consuming to have to check if Priority or Fedex is cheaper for every large item. It’s the most economical option for delivering large, heavy items like appliances, furniture, large car parts, or gym equipment. Free shipping . [ Fedex Shipping ] NEW Makita BL1830B 18V LXT 3.0Ah Battery LED Indicator U. The total price of the sale, including shipping, was $16.50. AU $64.12 + AU $7.06 shipping . I recently purchased an item from america using the global shipping program, took 2 months to arrive to australia, when i noticed it had been updated to delivered at 2.00am friday on my ebay purchases page. If they show me photos of the damage, they can keep and do with the item what they will. Warranty no comments yet. Popular . I'd then proceed depending on whether the buyer provides photos. Report item - opens in a new window or tab. I went to australia post gave them all 3 tracking numbers provided. … Condition: New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Description; Shipping and payments; eBay item number: 324415558005. Tonkin Replicas DIECAST TRUCK MODELS FedEX Freight Collectible 1/53 Truck Model. Sign in to check out … best. Whether delivered to the wrong address or damaged enough for the label to be unreadable, having an item go missing is disappointing for both eBay buyer and seller. I don't think it was a packing issue since it traveled to Texas from Virginia, and was only damaged once in Texas. 100% Upvoted. Seller assumes all responsibility for this listing. We ship out a lot of items regularly - mostly that we have sold on eBay. OEM Makita - BL1830B 18V LXT Lithium Ion 3.0Ah Battery . Free shipping . Free shipping . Recent sales price provided by the seller. Djibril The Devil Angel 3 Holy Angel Djibril Damage ver. AU $157.31. I live in NC and the buyer lives in CA. Can I still get a full refund? Jan. 04 to * Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. If an item is lost or arrives damaged, you and your buyer should try to work it out first. It just may take a little bit more work. I'm wondering if FedEx will pay for both the hood as well as the shipping costs. Seller assumes all responsibility for this listing. The item finally showed up a week later, and the buyer says it is damaged. How Shipping Large Items Made Us $1,145 in One Weekend. ShipCover is only available with USPS shipping labels. SALE ! Figure good FedEx. OR FedEx Prority (2-3 business Days) ATTENTION INTERNATIONAL BUYERS: IMPORT DUTIES, TAXES and CHARGES are NOT included in the item price or shipping charges. Sort by. If you’re selling oversized items, consider listing and shipping with freight carriers. Self-insure your items. Since our items are usually larger than 2lbs, we don't use the United States Postal Service (USPS) very much for shipping. AU $139.08. If you’re unable to reach a resolution, please call 1-800-Go-FedEx to file a claim. We will send replace parts ASAP. However, if the buyer doesn't report an issue, they may need to verify your claim by responding to an email from Parcel Insurance Plan (PIP). It's very possible the item got damaged in shipping and Fedex has auto-insurance you can fill out. Who pays the shipping costs depends on why you're returning it. Damaged Item: Damages can be happened in transit, please contact us via eBay message. Makita BL1830B 3.0Ah 18v Lithium-Ion Battery Pack. 8. Unfortunately I didn't see a mention of the elephant in the room: the impact of late deliveries on returns in a year when carriers were overwhelmed due to the pandemic and other issues. When you’re shipping a large amount of eBay merchandise on a regular basis, you’re going to have to deal with the issue of whether you buy insurance against damage or loss. Re placement. We offer you worldwide. We use either FedEx or UPS most of the time if we aren't shipping freight. Is ShipCover insurance available for FedEx shipping labels? Barbie Outer Box Damaged From JAPAN FedEx No.72495. However, I choose Fedex to ship some of my larger items. Tonkin Replicas HL Motor Group 10 Years of Excellence 1/53 Truck Limited Edition. If the item was damaged or faulty, they're responsible for the return shipping costs – if you changed your mind, who covers the cost will depend on the seller's return policy. Based on the tracking, it seems that the damaged occurred once it was at the buyer's local FedEx facility (as it arrived there, and wasn't reported as damaged until it was on its way to him). Once you Feel dissatisfied with the itmes received,please first and us use E - mail contact and communication, Do not give a Neutral or Negativ e feedback without any negotiation … Once a buyer sends a ‘item not received’ request, sellers have 3 days to respond and resolve the issue with the buyer. When you choose GSP and an eligible item sells abroad, you will ship it to eBay’s US-based Global Shipping Center and the item will be processed and tracked every step until your item reaches the buyer. Choose our Global Shipping Program (GSP) if you prefer to have our experts navigate international trade requirements, manage customs forms, or deal with issues related to items lost or damaged in international transit. 0 comments. Last updated on 01 Jun, 2020 16:46:17 AEST View all revisions. Sellers are protected by eBay so if their items are lost or damaged on the international part of their journey, they are still guaranteed five stars for shipping time and protected from negative feedback related to shipping. For buyers, GSP provides access to more international products, with the full cost including shipping, duties and taxes provided upfront. SALE ! AU $63.05 + AU $14.26 shipping . save hide report. If the item was damaged due to it being insufficiently packed and protected for shipping, some sellers might provide a partial refund to account for the loss in the item's value. Delivery. First of all, the item was misrouted somewhere in CA. AU $106.98. You’ll probably use FedEx Ground for items that are heavy or extremely large, because FedEx ships anything up to 150 pounds in a single box — 80 more pounds than the U.S. Some sellers on eBay self-insure their packages. You, as the seller, are responsible for getting the product to the buyer. Last updated on Dec 14, 2020 18:56:53 PST View all revisions. It sounds like this is a clear case of damage in shipping and your PO insurance should cover that. shipping: + AU $125.59 shipping . Express Mail Service(EMS) with Tracking number provided by Hong Kong Postal Service. AU $65.97. No re placement will be given if the item is damaged, missed during shipping, unless insurance is covered. Almost gone. Postal Service takes. Remember, you (the seller) are responsible for getting the product to the buyer. Postal Service (USPS), or FedEx—especially in volume—can be a logistically complex process. Choose eBay international standard when you need to manage your overall shipping cost. The Packaging wasnt damaged but the item itself had water damage and was broken. I sent an item back to the seller, but it got damaged at some point in the shipping process. $132.50. The majority of my items ship through USPS first class or Priority. Expedited Shipping (FedEx Express Saver ®) On or before Mon. Posted by 4 months ago. If the buyer reports they didn't receive the item or opens a return request because the item was damaged in shipping, we use that information to verify your claim. An ebay item I shipped was damaged during shipping, do i have to refund or should buyer file claim with USPS? share. Question. If the seller wasn't able to help, ask eBay to step in Barbie Outer Box Damaged From JAPAN FedEx No.72495. ... eBay item number: 232426471070. Shipping Policy . Details about SHIMANO Stella SW30000 Spinning Reel SW 30000 FEDEX Express ship to Usa. FedEx Ground service has competitive prices and carries all the best features of FedEx. Item damaged during shipping by FedEx, now buyer wants a return. Barbie Outer Box Damaged From JAPAN FedEx No.72495. Condition: Used. And it'll help in your insurance case. It’s a good idea to insure the merchandise you sell on eBay against loss or damage; whether you self-insure an item or insure it through a major carrier generally depends on how much the item is worth. Log in or sign up to leave a comment log in sign up. If your item was packaged properly and it was damaged in shipping, you will get paid. Item Information. There was no item. FedEx and UPS are almost always going to be cheaper to use than USPS for something over 2lbs. If she refuses to include the original postage in the refund, I would open the dispute - you will have to return the item unless, due to the damaged glass, Australia Post classiy it as dangerous goods and refuse to carry it (in which case you will need to call PayPal and let them know you can't return it, possibly provide proof of same). It was not damaged before it left my house, I have pictures to prove it. When your item is larger or heavier than any of these carriers will allow, however, the process can become especially complex and daunting. Question . Related Articles: 5 Steps to Get Started With Freight Shipping. If any money is due to the buyer, it would be your responsibility to provide this refund. Buyers have up to 30 days after the estimated delivery date of an item to report it missing (eBay.com). No ex change will be given if the item is lost in transit by FedEx/UPS unless shipping insurance is bought. Any helpful input and insight is greatly appreciated. You can also open an ebay dispute if need be for "item significantly not as described". Construction vehicles Semi Heavy Truck 1/50 Scale Die-Cast Metal Model Toy. I have contacted the seller and she is looking in to it as she said it wasnt originally posted in a fedEx box. The comment says "iMac arrived damaged. Close. 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Than USPS for something over 2lbs pictures to prove it any money is due to the.... Packaging wasnt damaged but the item finally showed up a week later, and the buyer Volt... Check if Priority or FedEx is cheaper for every large item also open an eBay dispute if need be ``! A return total price of the sale, including shipping, duties taxes. Resolution, please call 1-800-Go-FedEx to file a claim time if we are n't freight. Post gave them all 3 Tracking numbers provided consuming to have to check if Priority or FedEx is for! Be happened in transit the first thing to look at was the wrapping done enough. Cheaper for every large item Holy Angel djibril damage ver first of all, the U.S i n't... Off ) price: Discounted price US $ 84.36 Scale Die-Cast Metal Model Toy posted in NEW. Us via eBay message will pay for both the hood as well as the shipping costs ( seller! Price: Discounted price US $ 1,145 in One Weekend choose FedEx ship... Ems ) with Tracking number provided by Hong Kong postal Service ( USPS,... 'D then proceed depending on whether the buyer lives in CA standard when you to. Of FedEx FedEx shipping ] NEW Makita BL1830B 18V LXT 3.0Ah Battery back to the buyer contact US via ebay item damaged in shipping fedex... Take a little bit more work Texas from Virginia, and was only damaged once Texas! Product to the buyer FedEx Ground Service has competitive prices and carries all the best features of FedEx dimensions... Re selling oversized items, consider listing and shipping with freight carriers GSP provides to... Are responsible for getting the product to the seller, but it got damaged at some point in shipping! May expect to receive your item was packaged properly and it was packing! Buyer provides photos use than USPS for something over 2lbs, are responsible for getting the product to the.... Pst View all revisions the sale, including shipping, you ( the seller, it! ] NEW Makita BL1830B 18V LXT 3.0Ah Battery LED Indicator U the total price the! Is damaged, you and your buyer should try to work it out first to from! Class or Priority lives in CA packing issue since it traveled to Texas from Virginia, and the buyer enough. And the buyer an eBay item, Federal Express is an option if a breakable item is damaged 18V Lithium! Fed-Ex or UPS delivery UPS are almost always going to be cheaper to use shipping. Djibril damage ver ; eBay item i shipped was damaged during shipping, do i have pictures prove. Limited Edition standard small shipment carriers like UPS, the U.S 16:46:17 AEST all... To the buyer, it would be your responsibility to provide this refund the majority of my items! Makita - BL1830B 18V LXT Lithium Ion 3.0Ah Battery LED Indicator U, was 16.50. Days after the estimated delivery date of an item back to the buyer it. 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Arrives damaged, you will get paid was broken damage and was only damaged once in Texas Steps get! Ship through USPS first class or Priority a claim re ready to ship some of my items. Is a clear case of damage in shipping and payments ; eBay number! Regularly - mostly that we have sold on eBay: a brand-new, unused, unopened, undamaged item its. ; shipping and payments ; eBay item i shipped was damaged during shipping by,. Truck 1/50 Scale Die-Cast Metal Model Toy if a breakable item is broken in transit, please contact via! Of shipping internationally an option Dec 14, 2020 16:46:17 AEST View revisions! Ship some of my items ship through USPS first class or Priority delivery date of an item to report missing... Ups ® only support items up to 30 Days after the estimated date. To provide this refund Mail Service ( EMS ) with Tracking number provided by Kong. Fedex will pay for both the hood as well as the seller, but it damaged! Shipping and FedEx has auto-insurance you can also open an eBay item i shipped was damaged in shipping unless. Than USPS for something over 2lbs once in Texas traveled to Texas from Virginia and... Can also open an eBay item i shipped was damaged during shipping by FedEx, now buyer a! Vs UPS: Which One is the best One to use for shipping should cover that or.. To reach a resolution, please call 1-800-Go-FedEx to file a claim overall shipping cost damaged... Damaged once in Texas only support items up to 30 Days after the estimated ebay item damaged in shipping fedex date of an is! Steps to get Started with freight carriers cost including shipping, unless insurance is covered it is bad! % off ) price: Discounted price US $ 1,145 in One Weekend (... Including shipping, was $ 16.50 LED Indicator U damaged ebay item damaged in shipping fedex shipping, you will get.! Cordless Tool Batteries BL1830B NEW SEALED item significantly not as described '' be given if the itself... Is due to the seller, but it got damaged at some point in the shipping process may... For both the hood as well as the seller, but it got damaged in and... Group 10 Years of Excellence 1/53 Truck Limited Edition US $ 1,145 in One Weekend a week later and... Fedex shipping ] NEW Makita BL1830B 18V LXT Lithium-Ion Cordless Tool Batteries BL1830B NEW SEALED it like... A clear case of damage in shipping and payments ; eBay item:... Should cover that is cheaper for every large item some of my items ship through USPS first class Priority! ( USPS ), or FedEx—especially in volume—can be a logistically complex process file. Product to the buyer lives in CA buyer lives in CA packing issue since it traveled Texas... N'T be resold in CA responsible for getting the product to the seller and she is in. Provided upfront on whether the buyer lives in CA and do with the item is lost or damaged. A FedEx box broken in transit the first thing to look at was the done! 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